Terms & Conditions
Each Memories of Me life story will be completely individual, personal and unique. Content will be determined by the information provided by the client. Further information may be supplied after the initial meeting for up to 1 week afterwards by email for inclusion in the life story.
The Client will receive one 10 pocket presentation folder with the printed authorised copy of their Memories of Me life story, including one photo and one electronic copy. The Memories of Me life story will contain a maximum 3000 words, dependant on the information given.
Presentation folders will be sent out by recorded delivery. Memories of Me Ltd will keep proof of postage.
The total cost for the production of the Memories of Me life story is £249. An initial deposit of £100 will be required prior to the meeting with the client. The balance of £149 is due prior to receipt of the proof copy of the Memories of Me life story. Deposits will only be refundable up to 1 week after being received by Memories of Me Ltd
Timescales for production of the Memories of Me are outlined below:
- 1 week to pay the initial deposit to confirm provisional meeting date;
- Once the deposit has been received, the Memories of Me team will send out a form requesting some basic information. You will also receive a list of helpful pointers which will get the memories flowing when we meet for a chat. PLEASE consider these prior to the meeting to ensure maximum benefit;
- Meeting within 4 weeks from receipt of deposit;
- 2 weeks to prepare for proof reading;
- Final proof agreed with 2 weeks of presentation.
Payment can be made by cash, cheque or bank transfer.
Cheques to be made payable to Memories of Me Ltd.
Travel up to 30 miles from the Memories of Me Ltd office are included in the price. However we are happy to travel further, but please note that there will be an additional charge of 45 pence per mile above this distance, as determined by Google maps. Alternatively meetings can be conducted via Skype or Zoom.
Memories of Me Ltd will be store an electronic copy for up to 7 years. Requests for electronic copies may be taken during this time. Additional presentation folders are available at £25 including p&p. All Memories of Me life stories remain the property of the client.
If any meeting arrangements need to be changed, either party must give a minimum of 24 hours of notice. If no notice is given the client is able to make one alternative appointment time. If the second appointment does not go ahead as planned, Memories of Me Ltd will consider the contract terminated.
Verbal or physical abuse towards Memories of Me Ltd staff will result in the contract being terminated immediately.
The General Data Protection Regulations (GDPR), requires all businesses and organisations, who collect and use personal information, to do so in a manner that protects your privacy and rights. The GDPR covers the processing of all personal data. Memories of Me Ltd will treat your data with the utmost care and will only use or share it for the purposes agreed with you in advance.
Any personal or family details discussed are purely for the purposes of writing the life story which you will see and approve. Memories of Me Ltd will not disclose these details to anyone without your express written consent. All notes taken and scripts are securely retained.
All personally identifiable data will be destroyed after 7 years of the of date of the final presentation copy being seen.
Memories of Me Ltd will not give your personal data to any third party, except where required to do so by law under duress of any legal proceeding or investigation or if you are deemed at risk of harm to yourself or others.
This GDPR policy is reviewed annually.
Last review: 22/07/2019